FAQ

SIZING
How do your pieces fit?
Oversized by design. If you’re between sizes, size down for a relaxed fit or stay true for a boxy drop. Detailed measurements are on each product page.

FABRIC & CARE
What are the tees and hoodies made of?
Heavyweight cotton, garment-dyed for that soft, worn-in feel. Wash cold inside-out, tumble dry low, no bleach. Earth tones may soften slightly with wash — that’s part of it.

SHIPPING
Where do you ship and how long does it take?
We ship across the US. Orders process in 1–3 business days, then 3–5 days in transit. You’ll get a tracking link once it’s out.

RETURNS
Can I return or exchange?
Yes — unworn, unwashed items with tags within 14 days of delivery. Email us and we’ll sort it.

DROPS
What’s a “drop”?
Small, limited runs. When a piece sells out, it may not come back. Sign up for the list to get first access before releases go public.

ORDERS
Can I change or cancel my order?
Email us within 12 hours of placing it and we’ll do our best. Once it ships, it’s on its way.

CONTACT
How do I reach you?
contact@urban-rites.com — we reply within 1–2 business days.

BRAND
What does Urban Rites mean?
Modern rites, ancient roots. Everyday rituals — how you dress, move, carry yourself — connected to something older. Every piece is a reminder.